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New Reviewer

DECEPTIVE BUSINESS PRACTICES

1.0
I recently ordered a Campagnolo Bora WTO 45 Wheelset. The package arrived damaged and the brake pads and skewers were both missing. The aforementioned parts are inclusive of the wheelset. I notified Bike24 immediately and sent them pictures. They responded, Peter, that...
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#4303447 Review #4303447 is a subjective opinion of poster.
Pros
  • Competitive pricing
Cons
  • Horrible customer service terrible product support
Loss
$160
Preferred solution
Price reduction

Location of order #222128****

3.7
Hi, It is more than a month since i made this order. Since December 18 there is no update regarding the location, reasonable time has passed, and update in required. Kind regards, Shachar (the order is under Yael Lavi)

User's recommendation: There is selection of courier company.

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#4308829 Review #4308829 is a subjective opinion of poster.
Location
Haifa, Haifa

Trying to order on line

5.0
I couldn't use a gift card on your on line service, your not set up for it. Tina your costumer service staff member was most helpful. Thank you.

User's recommendation: Hi guys, your customer service staff was very helpful. Thanks to Tina for taking my call and was most helpful.

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#4270064 Review #4270064 is a subjective opinion of poster.
Location
Drogheda, Louth

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Verified Reviewer New Reviewer

Rubbish company

1.0