Bike24
Bike24 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bike24 has 1.9 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product variety, Competitive pricing, Great products.
Cons: Order fulfillement, Customer support never replies, Horrible customer service terrible product support.Recent recommendations regarding this business are as follows: "They never reply to their customers through email or contact forms!", "There is selection of courier company", "STAY AWAY FROM BIKE24!", "Hi guys, your customer service staff was very helpful. Thanks to Tina for taking my call and was most helpful.", "Nightmare".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bike24 has 1.9 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product variety, Competitive pricing, Great products.
Cons: Order fulfillement, Customer support never replies, Horrible customer service terrible product support.Recent recommendations regarding this business are as follows: "They never reply to their customers through email or contact forms!", "There is selection of courier company", "STAY AWAY FROM BIKE24!", "Hi guys, your customer service staff was very helpful. Thanks to Tina for taking my call and was most helpful.", "Nightmare".
Most users ask Bike24 for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVelos sanemt atpakal naudu
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost access to email
- Customer support never replies
Preferred solution: Reply to my emails and contact froms I sent them!
User's recommendation: They never reply to their customers through email or contact forms!!!
Non delivery of parcel
Preferred solution: Deliver product or service ordered
DECEPTIVE BUSINESS PRACTICES
I recently ordered a Campagnolo Bora WTO 45 Wheelset.
The package arrived damaged and the brake pads and skewers were both missing. The aforementioned parts are inclusive of the wheelset.
I notified Bike24 immediately and sent them pictures.
They responded, Peter, that they do not have any of the brake pads and skewers available.
They offered a 70 Euro credit.
I responded that I did not care for the credit and demanded for the missing parts.
Peter counter responded that I can return the product back for full credit.
I responded that they should have the brake pads and skewers, considering that they are currently selling Campagnolo wheelsets and its different variants. The costs of the brake pads and skewers is about 160 Euros.
I challenged them on how they came up with 70 Euros.
They simply have no concept of customer satisfaction. Nor do they have the concept of correcting what is wrong.
Not only is this a matter of principle, but it is the basic fundamental of ethics and best business practices.
- Competitive pricing
- Horrible customer service terrible product support
Preferred solution: Price reduction
User's recommendation: STAY AWAY FROM BIKE24!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dresden, SaxonyRubbish company
- Rubbish management
Preferred solution: Tell the public not to purchase in this web
User's recommendation: Nightmare
Location of order #222128****
User's recommendation: There is selection of courier company
Trying to order on line
User's recommendation: Hi guys, your customer service staff was very helpful. Thanks to Tina for taking my call and was most helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Banska Bystrica, Banska BystricaResolved: Made an order at 30.07.2022, but still waiting for delivery
Company fixed the issue and I have been provided with product or service ordered.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aberdeen, SouthernAbout return shipping
Preferred solution: Let the company propose a solution
Delivery times by DHL still spotty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Delhi, National Capital Territory Of DelhiRc not transfer
Preferred solution: Rc transfer nhi hua
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Delhi, DelhiBike engine sound problem
Preferred solution: repair my bike
Scooty issue
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Delhi, National Capital Territory Of DelhiNot refund 2000 rupesh
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot Happy with the bikes 24 service
Preferred solution: Full refund
User's recommendation: I will never buy any vehicle from this app also not recommends to someone else
Pike dj
About
Bike 24 is an online store that offers a great variety of sports equipment. Here you will find equipment for fitness, running, cycling, swimming, triathlon, sportswear and shoes, sports nutrition and products for body care, books, DVDs and calendars and many more. If you live active lifestyle or juts like sports, Bike 24 is the very store you need! Bike 24 is a great choice for both professional and amateur sportsmen. The store offers high quality equipment from world-known manufacturers at competitive prices. Thousands of people have already become customers of Bike 24 and enjoy working out. Doing sports with products from Bike 24 is really enjoyable!
Bike24 is ranked 45 out of 333 in Bicycles and Skateboards category
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